Knowing your customer is #1

Netflix reigns supreme in the battle of streaming services.  "Here's Why Consumers Love Netflix More Than Amazon and Hulu" By Jason Lynch via Adweek. Images (left to right) The Mindy Project, Orange is the new black and Transparency

Netflix reigns supreme in the battle of streaming services.  "Here's Why Consumers Love Netflix More Than Amazon and Hulu" By Jason Lynch via Adweek. Images (left to right) The Mindy Project, Orange is the new black and Transparency

Interesting turn of events for Netflix who ticked off their customers back in 2011 losing 800,000+ customers. Turning things around by knowing what your customers want and how to communicate with them is key.